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What are the shipping options?At this moment in time we offer Royal Mail 1st Class Postage as standard which has an estimated delivery time of 3-5 working days. Under the current climate please be prepared for this to take slightly longer, however, if there is an issue with delivery please contact us via the contact form.
What do I do if I received a defective order?In the unfortunate event that you receive a defective or damaged product please return the item to us and we will issue a full refund. To arrange this, please complete our Refund form and explain how the product is damaged and we will be in touch with you to arrange postage. Please note - we will not be able to refund any products that have been damaged as a result of mishandling or breakage after you have received the item.
How do I contact your company if my question isn’t answered here?We're more than happy to answer any queries or questions you may have. Simply complete the form on the Contact Us page and we'll aim to reply to all form submissions within 48 hours of receipt.
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